Guest Wi-Fi Solution

Wi-Fi solution for guests in every room, without renovation

Hotels, vacation homes, guest houses, towns and municipalities and even an amusement park rely on our reliable guest Wi-Fi every day.

ASCEND: Managed Wi-Fi solutions for hotels since 2005

ASCEND has been successfully installing Wi-Fi and hotspot solutions for guests in hotels, guesthouses, vacation homes, cities, municipalities, supermarkets and shopping centers since 2005. We understand the needs of guests and hoteliers from the outset and install the Wi-Fi without disrupting ongoing operations - without any conversion work and using the existing TV or telephone cabling. In combination with HelloGuest, we offer an all-round package from a single source for optimum guest satisfaction.

Advantages of our Wi-Fi

Two-click registration - Simple registration, only by accepting the terms of use.
Re-login - recognition of the guest after leaving and returning to the hotel
Seamless Wi-Fi coverage in all guest areas
Security for you and the guest Wi-Fi.
Modular products and flexible pricing model, with high performance requirements

Scope of our guests
Wi-Fi solution

Do not drill!
We use existing lines: Network cable, coaxial cable (TV) or the telephone lines.
We install the necessary infrastructure in your property.
We maintain the equipment and provide technical support for your guests.
You don't have to worry about the technology and can concentrate fully on the well-being of your guests.

Digital Guest Folder

Infotainment on the customer's end device

With the digital guest folder, you can order room service and book spa treatments and local activities via the guest Wi-Fi. Push messages can be sent directly to the guest, including wirelessly via the guest's Wi-Fi. All hotel information is available to guests around the clock in several languages.

Room TV App

Guest folder on TV

The solution consists of a room TV, the HelloGuest platform, the hotel TV app and the guest Wi-Fi or guest Wi-Fi for hotels. Our solutions have been specially developed for hotels. You don't need an additional HDMI stick or a set-top box, but have a fully integrated app on the hotel TV. Guests receive a unique digital experience of the guest folder on maximum screen size with full functionality. The special wireless keyboard ensures an optimal Wi-Fi experience for guests, even at the hotspot.

What do you intend to do?

Would you like to offer your guests a digital service and a guest Wi-Fi hotspot or automate processes such as check-in? With HelloGuest, we offer you a customized digital package with guest Wi-Fi via hotspot for every type of host, from guesthouses to business hotels and hotel groups to destinations.

Hotel App

Mobile check-in/check-out,
Room access, payment,
Direct bookings

Check-in Terminal

Express check-in / -out,
Registration form, room card,
Payment

Hotel TV App

Guest ABC, hotel information,
TV channel list, Internet, hotspot,
Video on demand

Wireless guest Wi-Fi with guest access offers guests and customers easy access to the Internet, with or without a password. Guest Wi-Fi Wireless Hotspot The guest access offers guests and customers solutions for Internet access without a password. Service for guest Wi-Fi with guest access provide easy Internet and wireless access with sometimes over 100 mbit in the network, and the wireless guest Wi-Fi service in the network, without password is a super service, even with switch. Guest Wi-Fi with switches is also being used more and more for guest access in order to access the Internet with many Mbit without a password. For this purpose, the switches are only used for guest access to the guest Wi-Fi.

HelloGuest - as an app and on the web

One is the full version, which the guest downloads from the app stores with the full range of functions and can open the room door directly via Bluetooth. Guests also have access to the HelloGuest App Lite, the new progressive web app that can be used directly without downloading via guest Wi-Fi using their guest access. HelloGuest App - two technologies one app solution!

Many advantages at a glance:

Mobile check-in / check-out
Room access via Bluetooth
Secure 3D payment
Hotel information, guest ABC
Direct bookings, room service
HelloGuest App Lite as Wi-Fi start page
Integration of PMS and IBE, etc.

Address

Wilhelm-Spaeth-Strasse 2
90461 Nuremberg

eMail

team@ascend.de

Social media

Hotline

Germany only
0800-1488750

International
+49 911-148875-20

WhatsApp
+49 (0)911 148875-0